ENع
Demo data — no personal information represents real citizens.

Complaints & Disputes

Citizen objections, service complaints, and data corrections

New today
0
Open
0
Breaching SLA
0
Avg. resolution
42h
CSAT (30d)
84%

SLA distribution

18cases
  • On track9
  • At risk2
  • Breached7

Inflow vs. resolution · 14 days

Pipeline

01 · Submitted
4
02 · Classified
4
03 · Assigned
1
04 · Officer review
4
05 · Decision
2
06 · Closed
3

Top complaint types

  • Fine objection8
  • Technical issue3
  • Payment issue2
  • Delivery issue2
  • Service delay2
  • Data correction1
Recent cases18 / 18
CaseTypeComplainantAssigneeSubmittedSLAStatus
CMP-2026-40000Delivery issueDilan Mustafafinance.m.salih4 days agoBreachedClassified
CMP-2026-40001Service delayLana Talabanisupport.t17 days agoOn trackClosed
CMP-2026-40002Fine objectionRebwar Talabaniofficer.k.barzani7 days agoBreachedClassified
CMP-2026-40003Payment issueYara Othmanlicensing.l.othmanyesterdayOn trackDecision
CMP-2026-40004Fine objectionMaryam Rasullicensing.l.othman5 days agoBreachedClassified
CMP-2026-40005Fine objectionHassan Hamafinance.m.salih6 days agoBreachedAssigned
CMP-2026-40006Delivery issueZainab Mahmoodadmin.h.salih6 days agoBreachedOfficer review
CMP-2026-40007Service delayBewar Talabanifinance.m.salih4 days agoAt riskOfficer review
CMP-2026-40008Fine objectionRebwar Mahmoodsupport.t14 days agoOn trackClosed
CMP-2026-40009Fine objectionKarwan Hawramiofficer.k.barzani3 days agoOn trackSubmitted
CMP-2026-40010Technical issueHassan Mustafasupport.t12 days agoOn trackOfficer review
CMP-2026-40011Data correctionHewa Hamasupport.t16 days agoOn trackClosed
CMP-2026-40012Fine objectionDiyar Barzaniofficer.k.barzani2 days agoOn trackSubmitted
CMP-2026-40013Payment issueLana Rasulreviewer.s.hawrami4 days agoAt riskOfficer review
CMP-2026-40014Fine objectionKhalid Soranlicensing.l.othman7 days agoBreachedSubmitted
CMP-2026-40015Fine objectionKhalid Talabanifinance.m.salih13 hours agoOn trackSubmitted
CMP-2026-40016Technical issueDiyar Mustafalicensing.l.othman20 hours agoOn trackDecision
CMP-2026-40017Technical issueSara Hamareviewer.s.hawrami6 days agoBreachedClassified